Zippy eCommerce guarantees that all Expert Touch Websites are delivered within seven (7) days after you purchase the package. This product does not include any additional offerings. For example, extra pages, concepts, or third-party automation have delivery after the first website is complete in seven (7) days. Secondary offering timelines are independent of the standard Expert Touch package and contingent on a plan purchase.
Even if our team cannot deliver your site within seven (7) days, starting on the day you purchased or selected, you will receive a one-hundred percent (100%) return of compensation for our lack of speed. You also have the option to stop the process and cancel your purchase. If you choose to cancel your package, the definition outlined in 04-CANCELLATION (below) applies, regardless of the time the Zippy team delivered your website. This does not include the client's time to collect assets at the start of a project, or the customer's time to provide domain and transfer information at the end of the project.
Zippy eCommerce does NOT guarantee that customers who purchase a subscription will receive their website in seven (7) days. We do not make this promise to our subscription customers as they have access to unlimited design revisions and website pages throughout the project process. Therefore, we cannot promise a final product within a short timeline, while also granting access to ongoing design or build updates. With that, all client dashboards showcase the site's timeline and task completion so you can stay up-to-date with the team's progress.